SharePoint 2003

Author Thread:SPSBackup Error: "SQL Server restore failed. Error: The operation failed on server <servername>."
Earl
SPSBackup Error: "SQL Server restore failed. Error: The operation failed on server <servername>."
Posted:Friday, October 27, 2006 9:37 AM (CST)

Hi,
When i am doing a backup using SPSBackup and restored again, the following message might appear both in SPSBackup as in the Eventlog: "SQL Server restore failed. Error: The operation failed on server <servername>.".

 

I am using Sharepoint Portal Server 2003 and Microsoft SQL Server 2005. Let me know did any body ran into this problem and got some solutions.

 

Thanks
Earl


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Author Thread:
asktech
SPSBackup Error: "SQL Server restore failed. Error: The operation failed on server <servername>."
Posted: Friday, October 27, 2006 3:56 PM (CST)

Hi,

The log which has been created in the Program Files\Sharepoint Portal Server\Logs directory the following is logged:

 

00012E8C CRI 00000000 00000E5C Connecting to SQL Server <servername> ...
00012ED2 CRI 00000000 00000E5C Connected to SQL Server <servername>
00012ED2 CRI 00000000 00000E5C Connected To Server
00012ED2 CRI 00000000 00000E5C Entering RestoreDB for database <portalname>1_SITE ...
00012ED2 CRI 00000000 00000E5C Entered Critical Section in RestoreDB for database <portalname>1_SITE ...
00012ED2 CRI 00000000 00000E5C Left Critical Section in RestoreDB for database <portalname>1_SITE ...
00012FCC UNK 00000000 000007F8 Overall % Completed: 0%
00013008 CRI 80045510 00000E5C GetDatabaseByName Failed. Trying to obtain path from master database.
0001313F CRI 00000000 00000E5C Command Text sent to SQL is: RESTORE DATABASE [<portalname>1_SITE] FROM DISK = N'\\backup\bk-<servername>-<portalname>1_SITE.SPB' WITH FILE = 1, NOUNLOAD , STATS = 5, RECOVERY , REPLACE , MOVE N'<portalname>1_SITE' TO N'C:\Program Files\Microsoft SQL Server\MSSQL\data\<portalname>1_SITE_Data.MDF', MOVE N'<portalname>1_SITE_log' TO N'C:\Program Files\Microsoft SQL Server\MSSQL\data\<portalname>1_SITE_Log.LDF', MOVE N'sysft_ix_<portalname>1_SITE' TO N'C:\Program Files\Microsoft SQL Server\MSSQL\data\<portalname>1_SITE_Data.MDF'
0001313F CRI 00000000 00000E5C Database <portalname>1_SITE does not exist, proceeding to restore it.
0001313F CRI 00000000 00000E5C Restoring database <portalname>1_SITE ...
000131A3 CRI 80040C68 00000E5C Failed to restore the database.
000131A3 UNK 00000000 00000E5C No error information available
000131A3 UNK 00000000 00000E5C No error information available
000131A3 UNK 00000000 00000E5C Exception in BackupSQL: Source=SQLBkMgd, Message=The operation failed on server <servername>. For more information, see the Microsoft Windows Event Log on that server.
000131A3 UNK 00000000 00000E5C BackupSQL Thread setting its status to completed and exiting

 

The solution to this problem is installing the hotfix KB914445. Unfortunatelly this hotfix cannot be downloaded from the Microsoft site, so you have to call Microsoft to ask them to send it to you by email. Or if you have access to the Premier site, download it there.

 

Please vist the following Blog to find out more information

 

http://share-point.blogspot.com/atom.xml

 

 

Thanks

Ahsan

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